Estyn website iPad and mobile screenshot

Since 2019, Website Express has been entrusted with the responsibility of providing hosting, support, and development services for Estyn's bilingual public website. The journey commenced with the support and hosting of their existing Drupal 7 website before developing a new and improved Drupal 9 website.

Process

Discovery

Our journey commenced with a comprehensive discovery phase, involving extensive engagement with key stakeholders such as inspectors, principals, headteachers, teachers, parents, and childcare providers. Through workshops and expert interviews, we developed user personas, outlined user journeys, and defined prioritised requirements. Collaborating closely with the internal team, we established a well-structured project timeline to ensure availability for testing, feedback, and approval.

Restructuring of content followed, aimed at ensuring that information could be located within a maximum of three clicks. The refined site map underwent approval by key stakeholders before progressing to the wireframe stage.

Wireframes and Designs:

Our team created wireframes and showcased them using an interactive prototype tool, allowing for user journeys to be tested before approval. This process was iterative, shaped by feedback from the internal team and key stakeholders. Following a mobile-first approach, wireframes were developed for mobile, tablet, and desktop sizes to prioritise key information and ensure swift loading.
 
Upon wireframe approval, designs were crafted in accordance with Estyn branding guidelines. Colour adjustments were made to ensure compliance with WCAG 2.1 AA contrast ratio requirements.

Development

Following our agile approach, agreed functionality was delivered at the end of each sprint. At each stage, new functionality was showcased and training was provided for the heritage team to test and provide feedback. Updates and amendments were scheduled into the following sprint for development.

The collaborative approach to development ensured progress updates were regular and development did not deviate from our clients expectation. Design and Development was achieved within time and budget constraints.